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FREQUENTLY ASKED QUESTIONS

  • I RECEIVED A DEFECTIVE / WRONG PRODUCT
    We apologize for the mix-up and want to ensure you get the right item as quickly as possible! Feel free to send us an email at sheunique20@yhaoo.com to notify us of the mix up. Please include your order number, name and email used on the order. Make sure to specify the concern: original product ordered as well as the actual product you received including the style/design, color and size. Please attach picture of the product(s) showing the mishap. Example: showing the defect, the size, or wrong item.
  • COLOR DISCLAIMER
    Due to variation in monitor settings, SheUnique. makes no guarantees regarding color matches of product. Note that like-named colors used by various apparel manufacturers/brands/styles (i.e. Navy, Navy Blue, Dark Navy, etc.) are not necessarily an exact shade match to each other or to any of the SheUnique’s thread guide options. Fabric colors represented on computer monitors may vary due to variations in computer screens, resolution, color, tone or any other display settings.
  • When will my items be mailed out?
    All items would be mailed out between 7 to 10 business days.
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